SERVPRO Technology

10/25/2019 (Permalink)

We have the technology in our hands to track the progress of your water or fire loss and to help make it "Like it never even happened."

Being a part of a franchise system is truly amazing (as if we don't mention the SERVPRO family enough). Through this system, we have specific resources and tools that help us be consistently follow the SERVPRO system.

Let's start with DryBook! We have a program called DryBook that our technicians use on the job site. Using DryBook on the job all of the paperwork, pictures, and information is captured electronically. This allows our technicians to not have to worry about paper and pen and this will update our office staff real time! This means that the minute that they hit save, our team at our office can pull up that customers file and make sure they have everything that they need to send to the insurance company.

We also have WorkCenter Office. This program helps us track our jobs and ensures that we know the exact duration of the job. In addition, WorkCenter Office maintains a historical point of reference for all jobs once they have been completed and sent to insurance companies for processing.

With the combination of these two programs, DryBook and WorkCenter Office, we can accurately tell a story for the insurance company!

SERVPRO of Gainesville is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (770)-536-1010.