Choosing a Restoration Company

11/20/2020 (Permalink)

The complications of a catastrophic property damage event are extensive and often impact a business’s livelihood.  After a disaster, almost half of all businesses never reopen as reported by FEMA.  It is essential for business owners to resume operations as quickly as possible and choosing the right restoration company will make all the difference.  Knowing what to ask is essential to ensure you are working with a reputable company—here are the questions we recommend:

How Do They Handle Emergency Response?

The faster damage is treated, generally, the less costly and time-consuming the restoration process will be.  Inquire about how companies handle emergency responses and what their operating hours are to ensure they are able to get to you quickly and efficiently.  At SERVPRO we have 24 hour service, 365 days per year and can mobilize immediately.  Your damage gets addressed quickly and allows you to focus on other important recovery tasks. 

How Do They Train Their Employees?

Quality restoration work comes from quality training, so it is important to ensure the technicians working on your property are qualified and well-trained within the field.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) have established the guidelines and standards that are the best in the industry.  SERVPRO technicians hold certifications from the IICRC which also require continuing education and training allowing them to be industry leaders in restoration.

How Do They Pick Their Equipment?

Technological advancements have impacted the restoration industry heavily, and it is important for companies to keep their equipment updated.  A wide range of equipment is used in the restoration industry including extractors, dehumidifiers, air movers, air scrubbers, vacuums and deodorization machines.  SERVPRO equipment is chosen based on the IICRC standards along with extensive testing from equipment manufacturers.  All property damages are most effectively treated with the proper tools, which is why this is an important component of our restoration work.

Should you find yourself in need of restoration services in Hall County, contact SERVPRO of Gainesville, Georgia at (770) 536-1010.  At SERVPRO, we work to make it “Like it never even happened.”